Making Clients Happy
Wednesday, January 26, 2005 at 2:23 pm | Comments off
Recently we did a small job for a new client. It was a very basic PHP script that looked through a MySQL database and sent a reminder to the email specified 10 days prior to the record expiring. We had a bit of extra time, so we decided we'd throw in a little feature - the ability to include any database field easily in the email. I was told that when he (my client) demoed it to his client, it was the first thing he asked for. The next day, we got an email with a request to do more work. Going above and beyond is always a good way to please clients and make them happy to work with you in the future...
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