Macromedia: Update

Monday, September 26, 2005 at 5:40 pm | Comments off

I recently posted about a bad experience I had with Macromedia. Seems Macromedia actually cares about it's customers and has contacted me to try to make it right. A customer service representative contacted me (via email, and then phone) and told me that they would like to acknowledge my feedback (via my blog - I did not send them direct feedback) and that my concern about the wording of pending orders is being adddressed by the proper department. I can only hope it's enough to affect a change.

So thank you, Macromedia, for restoring my faith in you, and for turning a bad experience into a good one.

Comments

Scott
September 26th, 2005
9:33 PM | #

That's pretty awesome of them to actually contact you through your blog.

abdallasoliman
March 4th, 2006
4:55 AM | #

i can not down load yahoo masenager with voise
so he ask for update macromedia

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